Intelligent Call Flow Testing

Test your customer journeys with confidence.

Solidyssey provides a modern platform for testing and analysing complex telephony and contact-centre call flows from a single workspace.

Call Flow Test ACTIVE
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Source Number +27 XX XXX XXXX
→
Destination Number Customer service line
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Call Establish connection
✓
Verify Expected result detected
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End Call Test completed

A single platform for your testing workflow.

Design the flow, execute the test and understand the result without relying on disconnected tools.

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Build

Create structured call-flow tests using an intuitive action-based builder.

✓

Verify

Verify prompts, queues, agents, DTMF, ringing, connectivity and expected results.

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Analyse

Capture test outcomes and turn complex call interactions into actionable information.

Built for modern contact-centre testing.

Solidyssey is being designed around the real-world complexity of telephony and customer interaction testing.

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Telephony

Test source and destination numbers, calls, transfers, DTMF and call completion.

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Automation

Build repeatable test sequences that can eventually execute automatically across supported platforms.

AI

Intelligent Verification

Extend testing with audio, speech and AI-assisted verification as the Solidyssey platform evolves.

Build better call-flow tests.

Solidyssey is creating a smarter way to design, execute and understand contact-centre testing.